Reviews
Client Reviews
In need of sewer services? Are you dealing with a clogged drain? Is the quality of your water not giving you any peace of mind? Look no further than the top plumbing and trenchless company in the Tri-Cities and nearby areas. Generations Trenchless and Plumbing is the only name you need to keep in mind for residential, commercial, and industrial plumbing, sewer, drain, water softener, and other concerns. Take a look at what our clients have to say about us and our services. Feel free to call us or fill out the form to schedule an appointment!
Terms & Conditions
Effective Date: January 1, 2025
Agreement to Terms
By accessing our website or using our services, you agree to these Terms & Conditions. If you disagree with any part of these terms, please do not use our website or services.
Services Offered
Generations Trenchless and Plumbing provides residential and commercial plumbing services, including trenchless pipe repair, sewer line services, drain cleaning, CCTV inspections, and general plumbing maintenance and repairs throughout the Tri-Cities, WA area and surrounding regions.
Business Hours
Our standard business hours are:
- Monday – Friday: 8:00 AM – 5:00 PM
- Saturday – Sunday: By appointment only
Emergency services may be available outside regular hours. Contact us for availability and pricing.
Estimates and Pricing
- Service estimates are provided in good faith based on available information
- Final pricing may vary based on actual conditions discovered during service
- We will communicate any significant price changes before proceeding with work
- Payment is due upon completion of services unless other arrangements are made
- Accepted payment methods include cash, check, and major credit cards
Service Appointments
- Appointment times are estimates and may vary due to unforeseen circumstances
- We will notify you of significant delays whenever possible
- Cancellations require 24-hour notice to avoid potential fees
- Access to work areas and water shut-off locations must be provided
Property Access and Damage
- You grant us reasonable access to your property to perform services
- We take care to protect your property but are not responsible for pre-existing conditions
- Hidden or unforeseen conditions may affect service scope and pricing
- Any property damage caused by our negligence will be addressed appropriately
Warranties and Guarantees
- We stand behind our workmanship and materials
- Specific warranty terms vary by service and will be provided in writing
- Warranties do not cover damage from misuse, negligence, or normal wear and tear
- Manufacturer warranties apply to installed products and equipment
Limitation of Liability
To the fullest extent permitted by law:
- Our liability is limited to the amount paid for the specific service
- We are not liable for indirect, incidental, or consequential damages
- We are not responsible for delays caused by circumstances beyond our control
Emergency Services
Emergency service rates and availability may differ from standard services. Response times are estimates and not guaranteed. Contact us at 509-416-6755 to discuss emergency service availability.
Website Use
- Website content is for informational purposes only
- We reserve the right to modify website content without notice
- Unauthorized use of our website or content is prohibited
- User-submitted information must be accurate and lawful
Intellectual Property
All website content, including text, images, logos, and designs, is owned by Generations Trenchless and Plumbing and protected by copyright laws.
Indemnification
You agree to indemnify and hold us harmless from claims arising from your violation of these terms or misuse of our services.
Governing Law
These terms are governed by the laws of the State of Washington. Any disputes will be resolved in the courts of Washington State.
Service Areas
We primarily serve the Tri-Cities area (Kennewick, Pasco, Richland) and surrounding communities in Washington State. Service availability outside our primary area is at our discretion.
Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Continued use of our services constitutes acceptance of updated terms.
Severability
If any provision of these terms is found unenforceable, the remaining provisions remain in full effect.
Contact Information
For questions about these Terms & Conditions:
Generations Trenchless and Plumbing
3040 Hickory Avenue
West Richland, WA 99353
Phone: 509-416-6755
Email: Carly@generationstrenchless.com
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.